London Gay Pride 2011 - Let Down!

My wife got back from the London Gay Pride event today and it was a total blow-out. Having to wait for hours to get into the loos, crime (her brother had his bag pinched - including all his booze!), crowds everywhere and generally no atmosphere or sound systems to be found anywhere... sadly the worst bit of all was the attitudes of quite a few attending. I doubt 2012 is going to be worth it?! This seems to be something that keeps getting worse year on year.